1. What information do we collect?

We collect information from you when you register on our site or fill out a form. When registering or listing on primerealty.lk (“website”), as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, nationality etc.

2. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  Your information helps us to better respond to your individual needs
• To improve our website
  We continually strive to improve our website offerings based on the information and feedback we receive from you
• To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, except as required by law or as necessary to provide services to you.
• To administer contests, promotions, surveys, or other site features
• To send periodic emails
  The email address you provide for registration may be used to send you information and receive occasional company news, updates, or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

3. How do we protect your information?

• We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
• We offer the use of a secure server

4. Do we use cookies?

• Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enable the sites or service provider systems to recognize your browser and capture and remember certain information
• We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

5. How We Use Cookies

• We use cookies to enhance your experience on our site. Although cookies provide various benefits, such as improved site functionality and personalized services, there may be instances where you prefer to manage or disable them.

6. Disabling Cookies

• You have the option to control or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of this site and other websites you visit. If you choose to disable cookies, some features of our site might not work as intended, and you may not have access to certain services. We recommend leaving cookies enabled to ensure the best possible experience.

7. Third-party links

• Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Online Privacy Policy Only

• This online privacy policy applies only to information collected through our website and not to information collected offline.

9. Your Consent

• By using our site, you consent to our website privacy policy.

10. Changes to our Privacy Policy

• If we decide to change our privacy policy, we will post those changes on this page.

11. For Homeowners Listing Properties

• Prime Realty respects the privacy of homeowners who list their properties on our website.

12. Information Provided by Homeowners

• When homeowners list their properties on our website, they may provide personal information such as their name, contact details, property address, property details, and images.

13. Use of Information

• We use the personal information homeowners provide to create property listings on our website, respond to inquiries from potential buyers or renters, and facilitate transactions.
• Property details and images provided by homeowners are used to showcase the property to potential buyers or renters browsing our website.
• We do not sell, trade, or otherwise transfer homeowners' personal information to third parties without their consent, except as required by law or as necessary to provide services to them.

14. Data Security

1. We take reasonable measures to protect the personal information provided by homeowners from unauthorized access, use, or disclosure.

15. Images and Documents

• Homeowners are responsible for ensuring that any images and documents they provide for listing their property are clear, and accurate, and do not contain any sensitive or confidential information.
• By providing images and documents, homeowners consent to their use to list their property on our website.

16. Contact Us

• If there are any questions regarding this privacy policy, you may contact us using the information on our contact’s page.